25 ene
Ernst & Young Advisory Services Sdn Bhd
Buenos Aires
Administrative Assistants - Team Lead - EY Global Delivery Services
Location: CABA
Date: Jan 19, 2025
Requisition ID: 1561118
Administrative Assistant – Supervising Associate - EY Global Delivery Services
At EY, you’ll have the chance to build a career as unique as you are. Join us and build an exceptional experience for yourself, and a better working world for all.
Your key responsibilities
- First point of contact for the client and collaborating teams
- Work assignment and changes of scope
- Backup structure formation
- Escalations management
- Preparing working models / reviewing SLAs
- Running regular interlocks meetings with stakeholders and all collaborating teams
- Reporting on KPI and SLA’s
- Being involved in the planning process for next stages of the process
- Regular introduction of new tools, solutions, technologies, changes and modifications of the process
- Strategical and operational advisor for stakeholders
- Business related queries - SPOC for stakeholders and GDS management
- LEAD – discussing career path and growth, planning learning paths
- Overtime & leaves approvals
- Resources management (recruitment process, extending offers, signing contracts, onboarding)
- Counseling, coaching, mentoring
- Administrative responsibility for people employed in GDS team – invoicing, budgeting, reporting
- EA duties for assigned PPEDD portfolio
To qualify for the role, you must have:
- +7 years of relative experience (mandatory)
- Advanced English skills: written and oral communication (mandatory)
- Excellent organizational skills.
- Customer oriented mindset.
Flexibility to work in the CST/EST timezone.
Ideally, you’ll also have:
- Professional experience in administrative tasks.
- Knowledge of MS Office package (Excel, PowerPoint and Outlook).
What we offer:
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
About EY:
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams
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