21 feb
JPMorgan Chase Bank, N.A.
Buenos Aires
Administrative Assistants - Team Lead - EY Global Delivery Services
Administrative Assistant - Supervising Associate - EY Global Delivery Services
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Your key responsibilities
1. First point of contact for the client and collaborating teams
2. Work assignment and changes of scope
3. Backup structure formation
4. Escalations management
5. Preparing working models / reviewing SLAs
6.
Running regular interlocks meetings with stakeholders and all collaborating teams
7. Reporting on KPI and SLAs
8. Being involved in the planning process for next stages of the process
9. Regular introduction of new tools, solutions, technologies, changes and modifications of the process
10. Strategical and operational advisor for stakeholders
11. Business related queries:
12. SPOC for stakeholders and GDS management
13. People management
14. LEAD - discussing career path and growth, planning learning paths
15. 1-1 meetings & team meetings
16. Overtime & leaves approvals
17. Resources management (recruitment process, extending offers, signing contracts, onboarding)
18. Counseling, coaching, mentoring
19. Administrative responsibility for people employed in GDS team - invoicing, budgeting, reporting
20. EA duties for assigned PPEDD portfolio
To qualify for the role, you must have:
1. +7 years of relative experience (mandatory)
2. Advanced English skills: written and oral communication (mandatory)
3. Excellent organizational skills.
4. Customer-oriented mindset.
5.
Attention to details.
6. Flexibility to work in the US timezone.
7. Location: Buenos Aires/Greater Buenos Aires, Argentina
Ideally, you’ll also have:
1. Professional experience in administrative tasks.
2. Knowledge of MS Office package (Excel, PowerPoint, and Outlook).
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations - Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain, and the United Kingdom - and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS,
you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
About EY
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people,
and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.