01 mar
Philips
Buenos Aires
Job Title: Ingeniero de servicios - equipos médicos de imágenes
Field Service Engineer (FSE) - medical imaging devices Field Service Engineers support the technical needs of Philips customers, providing maintenance and installation to Healthtech products & services with focus in diagnostic imaging devices, maximizing customer satisfaction.
Strong customer focus, technical capabilities (installation, product malfunctions, predictive maintenance, upgrades among others).
The work schedule for this role is Saturday to Wednesday from 8am to 5pm. Your role: Technical support on customers related to medical service devices.
Monitor and manage assigned installed base.
Understand customer needs,
identify root cause and be part of the solution.
Strong team collaboration between other FSEs and stakeholders.
Strong communication and customer relationship skills.
Keep all administrative tasks on time and prepare technical reports if needed.
You're the right fit if: You've acquired 4+ years of experience in installing, running maintenance and providing customer service related to medical imaging devices (x-ray, image guided therapy, CT and/or MR). Your skills include experience with medical imaging devices, customer relationship skills, ability to work under pressure and strong communication skills.
You have an Electrical / Electronic Engineer degree or Technical (min 4yrs), Biomedical Engineer degree or equivalent.
Intermediate English skills (reading and communication).
How we work together:
We believe that we are better together than apart.
For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company's facilities.
Field roles are most effectively done outside of the company's main facilities,
generally at the customers' or suppliers' locations.
About Philips:
We are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help the lives of others.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
You may still be the right candidate for this or other opportunities at Philips.
Learn more about our commitment to diversity and inclusion.
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