Jr Ocean Customer Service Analyst - Hybrid | [Z272]

Jr Ocean Customer Service Analyst - Hybrid | [Z272]

08 mar
|
Halaxia Hire
|
Buenos Aires

08 mar

Halaxia Hire

Buenos Aires

A multinational freight forwarder is seeking an Jr Ocean Customer Service Analyst to join their team.

This role is essential for providing high-quality service to customers and supporting daily operational activities related to international logistics.

Key Responsibilities :

- Process and manage shipping orders from customers and global offices.
- Ensure accurate data entry and timely follow-up on shipments.
- Coordinate with internal departments to resolve issues and provide status updates.
- Support business growth through cross-selling opportunities and identifying new revenue streams.
- Handle customer inquiries, complaints, and service-related issues professionally.




- Prepare reports and maintain updated records of shipments and customer interactions.

Qualifications :

- 2 years of experience in logistics operations.
- Advanced English proficiency (written and verbal).
- Strong communication and problem-solving skills.
- High attention to detail and ability to prioritize tasks.
- Proficient in Microsoft Office and logistics systems.
- Customer-oriented with a proactive and collaborative approach.

Work dynamic :

- Schedule : Monday to Friday, from 9 : 00 AM to 6 : 00 PM.
- Hybrid work model : 3 days on-site, 2 day remote.
- Location : Puerto Madero, CABA.
- Corporate benefits package.

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.ar/empleo/20297241/ocean-customer-service-analyst-hybrid-z272-buenos-aires/?utm_source=html

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